krystalie wrote: ↑Mon Oct 02, 2023 1:32 pm
Man, patreon and the membership pricing is whack as hell, I cannot find a way to revert to my original golden patron price. This is getting absurd.
Once you hit the submit button on the checkout page you have agreed to pay the new currency exchange price book. No way around that after the fact. If the dollar continues to strengthen against the euro, you may get an opportunity to lock in a lower price if they update their exchange book.
Alternatively, you can opt to pay in euros and allow your credit card/bank to asses the exchange rate and any associated fees.
This link has instructions on how to adjust your payment currency. If you do adjust your payment currency, be sure to click on the drop down menu box labeled “choose what you pay” on the checkout page after you have changed your preferred currency. If they have not fixed the glitch I found, failure to click on that menu could add money to your pledge unbeknownst to you.
Actually, come to think of it, I would recommend that everyone click on that box when making any changes at all, because the glitch appears to have added money to my pledge last year when all I did was reselect my tier.
Everyone who has changed their tier over the last month should go back and try re-selecting their current tier and clicking on that menu box in the checkout page to see if it changes the total cost.
kevork wrote: ↑Mon Oct 02, 2023 2:02 pm
I'm pretty sure the prices went up by a dollar a deck per month for this new year. So if your pledge tier has 12 decks, the price went up $12 a month, etc. I'm not sure if Patreon continues to charge patrons the old price if you change nothing.
Looking at the tier prices through the app (where I see them listed in euros), the prices have never changed. The only thing that has fluctuated is the exchange book that Patreon uses to calculate converted prices. Once you agree to a price (including the current exchange rate), that price will be locked in until YOU make any changes. This pertains to updating your form of payment, changing tiers, or any new patrons just signing up.